DuckSmart App Support

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We’re here to help.

DuckSmart is built by hunters, for hunters — and we want your experience to be solid from the first download to the last hunt of the season.

If you have questions, issues, or feedback, reach out using one of the options below:

📧 Email Support
support@mallardworks.io
(Response time is typically within 24–48 hours)

📱 In-App Support
You can contact support directly from within the DuckSmart app by navigating to:
Settings → Support

We’re happy to help with things like:

• App installation or account access
   
• Subscription or billing questions
   
• Hunt prediction scoring questions
   
• GPS map pins or hunt log issues
   
• Species identification feedback
   
• Bug reports or performance issues
   
• Feature suggestions or improvements
   

If something doesn’t look right, let us know — detailed descriptions and screenshots are always helpful.

DuckSmart is actively evolving. If you’re participating in a beta or early access version, your feedback is extremely valuable.

Please include:

• Your device type (iPhone / Android)
   
• App version number
   
• What you expected to happen vs. what actually happened
   

DuckSmart is independently developed and supported. While we may not offer instant live chat, every message is read and responded to as quickly as possible.

We appreciate your patience and support as the app continues to grow.

For information about data usage, privacy, and app terms, please visit:

• Privacy Policy 
• Terms & Conditions